Privacy Agreement

1. Data controller

Your personal data may be processed by Bulkoon as the data controller in connection with providing the service. Current legal name and contact details are published on our website.

2. Categories of data

Identity and contact data (name, email, phone), transaction data (order, payment, delivery), security-related data (logs, IP, device information), and where you give consent, communication preferences for marketing.

3. Purposes

Registration and performance of the contract, order and payment processing, customer support, compliance with legal obligations, fraud prevention and security, service improvement, and marketing where you have given consent.

4. Transfers

Where necessary for the service, data may be shared with payment providers, carriers, infrastructure/hosting providers, and competent public authorities. Any international transfer follows applicable safeguards.

5. Your rights

Depending on applicable law, you may have rights to access, rectification, erasure, restriction, portability, objection to certain processing, and to lodge a complaint with a supervisory authority. Specific rights and procedures depend on your jurisdiction and our legal basis for processing.

6. Retention

Data are kept only as long as needed for the purposes described and as required by statutory retention periods, then deleted, destroyed, or anonymised.

7. Security

Technical and organisational measures are applied to protect data against unauthorised access, loss, or misuse.

8. Contact

To exercise your rights or ask questions, please use the contact details on our website’s Contact page.