Trust Center
Return & Resolution Report
Comprehensive data on return requests and resolution outcomes
Measurement in progress
Return data is being collected. This page will be updated with real figures once the measurement period ends.
Methodology
Data is calculated from closed return requests. The denominator is delivered order groups. Cancelled, partially delivered, and test orders are excluded. Positive resolution includes accepted returns, exchanges, and compensations confirmed by the buyer.
This report is for informational purposes. Past performance does not guarantee future outcomes.